THE AI INTERVIEW
why we’ ve put so much care into infusing AI into the apps that people are already using in a very intuitive way.”
Starling Bank used this approach when introducing staff to Gemini. The UK financial institution deployed the technology through Google Workspace rather than standalone AI tools. Employees encountered it within applications they already used daily, reducing the learning curve.
The company describes its development approach as“ help, not hype.” Kristina says the focus is on problems that exist in current workflows rather than potential use cases.
“ We think a lot about what people are trying to do today. They’ re trying to stay on top of their inbox, they’ re trying to create impactful documents,” she says.“ We know that people don’ t come into work to manage their inbox: they’ re trying to close deals, they’ re trying to create and we want to support them on that journey.”
Rentokil, INK and Freshfields deploy Google Workspace AI Customer adoption spans multiple industries. Rentokil, which operates across multiple countries, uses automatic translation features to support remote teams working in different languages.
30 November 2025