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ServiceNow practises what it preaches . When Aldana joined the business at the beginning of 2017 , the digital onboarding process he went through was light years away from anything he ’ d previously experienced in the public sector . It was a sign of things to come , demonstrating to Aldana first-hand how ServiceNow can eliminate disconnected , siloed business processes or experiences into something much more seamless and efficient .
Aldana has a background in the US public sector , working in technology roles for various US government agencies and departments since 2002 , where he had long been a prolific user of ServiceNow ’ s technology . When he left his previous employer , the FDIC ( US Federal Deposit Insurance Corporation ), it took him threeand-a-half weeks to offboard from every department , physically going between
66 August 2023