DELOITTE
“ We believe in simplicity and improving workforce happiness by letting people do what people do best – make complex decisions – and letting machines do what machines do best ”
JAG BANDLA AIOPS . D LEADER , DELOITTE CONSULTING
To your question – the idea of AIOPS was originally defined in the context of how AI can help IT manage systems reporting – maintenance , updates , performance , and so on . When we thought about it , our approach is that with technology so much at the heart of operations today , just as how IT improves with better collaboration between systems and humans , so can operations .
With AIOPS . D , this is our take on how we manage operational data modernisation , our language for an API-first approach , frictionless development , and human-centred design . We want people to actually use the systems that are built , and derive meaning – via an ideally delightful experience – in being able to gain insights from actionable data that used to require massive effort to achieve . When we say human-centric , it ’ s not a byword , we mean it .
We want to take clients on that journey of addressing the black box of AI , and integrate employee enhancement deep into our initial planning – that is how we differentiate . Our commitment and our value to clients are interwoven – we plan for AIOPS . D to be subscription-based – once enterprises see the value , we believe they will continue to explore the portfolio . Our cards are on the table – their gains come first , and our solutions will continue to evolve to meet operational and market needs .
EXECUTIVE BIO
JAG BANDLA
TITLE : AIOPS . D LEADER LOCATION : DALLAS , TX , USA
Jag Bandla is a Principal at Deloitte Consulting LLP with 20 + years of experience assisting companies with improving business performance using Digital ERP solutions . Jag is currently Deloitte ’ s Enterprise Performance ’ s Chief Technology Officer ( CTO ) and leads the AIOPS . D business , driving organisations to integrate autonomous business processes and operations at scale . As Innovation & Assets Leader , Jag drives the Enterprise Performance Innovation and Asset agenda to enable Deloitte to innovate , incubate , and scale emerging technologies , assets , and solutions for leading enterprises of today and tomorrow . aimagazine . com 101