AI Magazine March 2024 | Page 281

RANDSTAD SOURCERIGHT
Randstad : Balancing AI and human relationships Of course , while automation and AI can help drastically streamline certain processes and drive efficiencies , Randstad is all too aware of the dangers borne from an overreliance on technology and the detrimental impact it can have on human professional relationships .
For the HR outsourcing firm , it ’ s important to remember it exists in the people business , and people have a tendency to still want some level of relationships . So being an agile and flexible organisation allows it to meet its customers ’ talents and suppliers wherever they are .
It ’ s also about finding the right balance and ensuring generative AI is used in the right way . This includes a concerted data privacy effort and understanding one ’ s organisational AI principles .
For the company , it is just as important to deliver for clients as it is to enable its teams by providing an efficient , technology-driven solution that empowers them to do more .
Leveraging the right solutions means Randstad ’ s recruiters and sourcers can effectively automate requests and have them automatically organised on a computer dashboard , with the right talent for a particular role made immediately available to them .
This is just one of the ways technology can streamline what could otherwise be an onerous and manual process , ensuring Randstad ’ s recruiters and sourcers are much more efficient .
Randstad : At the forefront of digitalisation As technology continues to evolve at a rapid pace , it may seem an impossible task to stay at the forefront of technological implementation and digital enablement , particularly in the HR industry .
This is something Randstad has carefully considered . In fact , it is already heading into the next phase of digital enablement – streamlining its processes . By actively seeking to evolve technologically , the company hopes to stay one step ahead .
As it looks at the automation of what its teams are doing or the data and insights that can be provided to customers , the Sourceright division is excited by all the ways it can deliver talent on a day-to-day basis .
No longer relying on legacy systems that require multiple log-ins , Randstad is excited by modern suites – whether it ’ s Slack , Teams or Google – to manage every daily task using a single system .
Not content with its progress in digital enablement thus far , the firm is looking forward to seeing how streamlining technology can speed up day-to-day processes even more . aimagazine . com 281