Implementing AI into business workflows : The challenges Implementing AI in business is not without challenges . Sun identifies the complexity of business-specific data and the risk of context loss as significant hurdles .
“ Businesses have always required relevant and reliable business results ,” he says . “ That means they ’ ll need to find ways of combining generative AI with their businessspecific data . These data are notoriously complex and often sit in multiple systems , so there is a high risk of losing valuable context when they are extracted and combined .
“ Customers can quickly become disillusioned if they don ’ t see tangible business gains from AI technology ”
WALTER SUN GLOBAL HEAD OF AI , SAP aimagazine . com 141