“ People today are only getting a grip of how fast agents are going to grow”
CHRIS HALLENBECK, SVP AND GM OF AI & PLATFORM, BOOMI
The customer success and support teams are also using AI agents to provide immediate feedback and answers to questions, accelerating hyperproductivity.
Alison continues:“ We have some really good stats around adoption and employees have customers telling us that using or having access to the agents has increased their productivity by almost 50 %.”
66 July 2025