RANDSTAD
journey as a business , it is your responsibility to own the requirements and your vision and share that . And the supplier needs to be on the journey with you , so they deeply understand and can support you with the solution because they ’ re the experts .”
Another question is how the organisation manages that change . Shona has the answer , saying “ you have to make change personal , you can ' t blanket change . That ’ s very much part of our tech and touch approach . It takes effort from all people involved . The change has to be perceived as a business initiative , not as a project . We work very closely with managers to coach and support them . We mentor them in terms of combating a limiting belief to draw out the benefits to that particular individual on how it ' s going to help achieve their targets .”
M | ployee the key partner for Randstad With its roots also in the Netherlands , M | ployee has been a key consultant and enabler with its highly innovative staffing software solutions , the company was a logical fit . As Caryn Barnes , Head of Talent Technology & Innovation , states : “ We ' ve been working heavily with M | ployee to develop those technical processes . They ' re advising us , especially on how to build things . They not only helped Randstad UK get to the launch stage of UFO but they are helping us get into that ‘ business as usual ’ process . We ' re developing , creating and producing things every two weeks .”
The partnership came at an important time for Randstad , in terms of utilising many new technologies : “ We wouldn ' t be able to do it without them at the moment , especially as we grow our team .”
It ’ s clearly a relationship for the foreseeable future , according to Barnes : “ M | ployee will be heavily involved with how
120 February 2022