AI Magazine February 2021 | Page 51

“ The trifecta of Technology , People and Processes will be critical in this next stage of advanced analytics adoption . Humans must proactively govern algorithms – and the ensuing scenario analysis to inform action when the unusual occurs – to ensure that their benefits are achieved at no cost to the outliers .”
Despite the risks , artificial intelligence can work alongside humans to derive even more value from data , as Schwenk explains . “ We ’ ll see more and more of what we term collaborative intelligence this year – combining human expertise and AI as we shift toward deeper data-driven decision-making . While the concept of machines augmenting human activity has been with us for some time , a significant change in working patterns combined with increased pressure to support faster and higher quality decisions when adjusting to rapidly moving situations , means we expect to see further experimentation and investment in 2021 .”
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