MACHINE LEARNING
34 alongside digitalisation , not least in the security space . “ Security for clients while employees are working remotely will continue to have increasing importance , particularly as companies look to make this a more permanent change ,” says Joshi . “ Over the past year businesses have become increasingly cognizant of the importance of ensuring data security for not only their clients , but also their workforce , and we see this as one of the most important aspects when it comes to ensuring digital trust .”
While the pandemic has served to push forwards the arrival of digital workforce technologies , plenty are still yet to reach maturity . Take virtual reality ( VR ), for instance . “ Virtual
PWC
According to PwC , digital workforce transformation requires :
• Employee trust optimisation
• Aligning work with a broader purpose
• Fostering a culture of innovation
• Promoting diversity
“Organisations need to adopt an agile business approach , while reviewing and optimising existing processes for a digital first environment ”
— Samuel Schofield , VP EMEA , Udacity
reality and augmented reality tools are already widespread in the EdTech space but have yet to gain the same traction in the business community ,” says Andrew Duncan , Partner and UK CEO at Infosys Consulting . “ However , VR has extensive applications for remotely upskilling employees . This will be essential to avoid a workforcewide skill lag due to the pandemic . For example , developing presentation skills , something which would typically rely on in-person training , can now be achieved using virtual meeting rooms , populated with realistic elements like
FEBRUARY 2021