“Reducing the innovation budget in the long term can have a major impact on competitive capabilities in the future ”
— Andreas Spahn , Senior Innovation & Technology Manager , SAP data model and technologies to build products and support customers on their transformations . Another team has expertise in the context of sustainability and developed an Impact Lab for Sustainability – a format to apply horizon-thinking of environmental , human , economic and social factors into customer organisation , and identify sweet spots for new business opportunities and co-innovation . More and more we are opening up internal formats for our customers , like the SAP One Billion Lives program , which empowers social entrepreneurship with SAP products , services and networks . All those elements are crucial to ensure customers are leveraging the latest knowledge and achievements . “
The ongoing COVID-19 pandemic has naturally affected SAP , just as it has its customers . Consequently , SAP is offering solutions and services to help out . “ One of many examples is called the business operation self-healing service ,” says Fay . “ It ’ s a comprehensive out-of-the-box AI platform to support automation in the business operations . In other words , if allows fast deployment of various use cases from restoring unplanned outages to interactive sales order issues resolution .” Spahn points out that while the natural instinct in such
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