AI Magazine December 2023 | Page 79

“ To truly unlock the tremendous potential GenAI has to offer , we must use it responsibly ”

HESHAM FAHMY CHIEF INFORMATION OFFICER , TELUS
With that in mind , TELUS established Leadership Launchpad , a six-month programme to support new , as well as seasoned leaders , in building their leadership muscle , learning the latest management skills and trends and gaining the confidence needed to guide their teams to success .
Pushing the boundaries of innovation As a people-centric employer , TELUS nurtures a culture that empowers its teams to boldly innovate .
“ Culture begins with an individual ’ s attitude and we really focus on that cultural fit when hiring new talent ,” says Hasan Jafri , TELUS Vice President , Platform Engineering & Common Services . “ Are they focused on the customer ? Are they looking to solve complex problems ? That ’ s the go-getter attitude we look for when recruiting for technology roles .”
Jafri ’ s team is responsible for looking at the end-to-end life cycle of a TELUS project , from the beginning to when the system is live and running . Thanks to its people and their willingness to streamline operations working cross-functionally across teams , some of these processes have become drastically
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