AI Magazine December 2023 | Page 12

THE AI INTERVIEW

“ It ’ s important that businesses carefully plan their adoption of AI technologies ”

Q . TELL US ABOUT HEXAWARE ’ S NEW GENERATIVE AI CONSULTING AND PRACTICE UNIT ? WHAT IS YOUR ROLE WITHIN THIS ?

» Hexaware ’ s Generative AI Consulting and Practice Unit has been formed to help deliver robust , advanced generative AI solutions that offer quantifiable business advantages . The unit draws on our expertise in helping businesses unlock value using emerging technologies , covering every step of the way from consulting and uncovering use cases to strategies for adoption . Working in partnership with our customers , the unit will enable them to adapt , innovate , and thrive in this exciting new era .

As part of this unit , I lead the gen AI initiatives for Hexaware . I ’ m very excited and honoured to be leading the unit , with a mandate to not only help our customers push forward but also ensure generative AI is deeply embedded into Hexaware ’ s core operations .
Q . WHY IS GENERATIVE AI IMPORTANT TO HEXAWARE ?

» Generative AI is truly a transformational technology , and its impact will be felt across all parts of our lives in the years to come . The economic impact is likely to be substantial and it has generated hopes , hypes and also fears !

This technology is important to Hexaware because it is also important to our customers . The potential is vast : as McKinsey says , the initial use cases that have emerged could generate US $ 4.4tn for the global economy each year – that ’ s bigger than the GDP of the UK ! This is just the beginning . Already we have seen use cases emerge across manufacturing and consumer products ,
12 December 2023