AI Magazine December 2020 | Page 44

RPA
ACCORDING TO GARTNER :
• Worldwide RPA software revenue is expected to reach $ 1.58bn in 2020
• Next year revenue is projected to be $ 1.89bn , growing by 19.53 %
• It ’ s predicted that 90 % of large organisations will adopt some form of RPA by 2022
44 and offering a contactless solution , businesses can free up time and improve operational performance and productivity ,” says Lappin . “ In a recent Forrester survey , nearly half of respondents said they expect to increase their RPA spend by at least 5 percent in the next year .”
Pegasystems ’ Carden concurs , saying : “ The pandemic injected real urgency and pace into the take-up of smart automation , including RPA . We surveyed global businesses about their preparedness for future lockdowns . 76 % of respondents said the pandemic will cause them to increase their intelligent automation investment .
Meanwhile , 74 % of survey participants agree that further external shocks that temporarily remove people from the workplace will result in more intelligent automation and artificial intelligence investment , while 76 % also say that unpredictable mass illness and / or selfisolation will drive increased business demand for intelligent automation .”
It would be wrong to suggest that it ’ s plain sailing for the implementation
DECEMBER 2020