129 excels in ,” he states . “ We understand the complex and are able to explain it in simple terms . That ’ s what really resonates with our clients : who wants to be baffled by technology ?” For the rest of 2020 and beyond , ISG will be focusing on helping its clients progress to a new generation of automation and promoting the seamless , sustainable benefits it can bestow . “ The spectrum of automation technologies available , I think , is very important ,” Butterfield concludes . “ There is no one solution which is the panacea for automating large chunks of a business . Making sure that you ’ re choosing a trusted advisor will be extremely crucial and ISG is the right partner to guide that journey .”

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