What Should I Automate ?
What Should I Automate ?
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115 it ’ s probably the most mature at the moment .” Governed by software which emulates how humans manipulate digital systems , RPA can be revolutionary for a company seeking to emancipate its workforce of mundane , repetitive functions so that they can focus on more qualitative tasks . The potential for RPA ’ s application makes it a diverse subject and one which requires ISG ’ s level of knowledge to properly leverage . “ The way we help our clients is based around discussing our experiences and then using the methodologies that we ’ ve developed to help accelerate their journeys ,” Butterfield explains . “ Having the right conversations , from a change management perspective , are what will make a programme successful , not whether you build a small number of bots ; this isn ’ t really a technology play , but that seems to get lost in most marketing messages I read online .”
ISG ’ s sophisticated understanding of RPA is impressive . However , given the mercurial nature of the tech industry , the company had to push beyond traditional RPA and also consider other developments in AI ( artificial intelligence ) based automation . After all , in a
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