AI Magazine August 2021 | Page 80

CPQi
willing to accept that these things can be done remotely . And that ' s going to be great economically for the North East of Brazil , both in Fortaleza and other areas we ' re thinking about .”
“ Here in the US , there ’ s also a tremendous pioneering spirit as well ,” adds Boyland . “ They led much of the early offshoring to Virginia , and we ' ve been delighted to divert some of that down to Latin America . And as we talk about the delivery of agile methods and the need for squads to be awake , there ' s a very clear understanding that same time zone delivering is important for our clients .”
“ In Canada , it ’ s a little more risk-averse ,” observes Boyland . “ In order to support that , we recently set up a centre in Halifax , Nova Scotia . We ' ve gone from zero to 20 staff in the space of six weeks . And we ' re looking to expand that to around a hundred staff by the end of the year . It ’ s been driven by the high level of demand and the available pool of resourcing now that the acceptance of remote working is on the rise .”
Leading the future of banking innovation across the Americas Boyland is full of praise for a “ phenomenal team ” leading the implementation of the
80 August 2021