AI Magazine August 2021 | Page 79

CPQi reveals Boyland . “ One of our key partners is Moody ' s Analytics , which is more on the risk for a loan side . And then , with the move towards digital transformation , we ' ve got established partnerships with Salesforce and with ServiceNow . All of those elements bring together a package enabling us to deliver both on the traditional training and risk systems and the move towards digital transformation .”
Boyland notes that many of the company ’ s partners have been undergoing their own transformations and migrations to the cloud – providing the opportunity to support and learn from each other . “ It ' s not just about being able to get a major platform on the cloud ; it ' s about the way in which the delivery of technology is done afterwards – typically using microservices and continuous integration , continuous deployment and automated testing in the cloud . And when you ' ve got a platform that wasn ' t built for that , it can be quite challenging … We ’ ve worked with many of our partners to

“ Channels have enabled us to electronically rebuild the communities we ' ve lost during the lockdown . Wellconstructed channels allow us to bring on board new customers and clients who are looking for a connected experience ” understand how the functionality can be built out using the data that ' s sitting in those platforms without cannibalising their existing organisation – migration both on the grid and then onto the pure cloud for our partners . For them , it ' s a different challenge because they have their legacy platforms out there . For us , it ' s an opportunity , in addition to our partner work , to work also more lightly and exclusively on specific microservice-based cloud developments which are native to the cloud from the beginning .”

Expansion Boyland believes the future is very bright for CPQi . “ There ’ s no let-up to demand right now . We work across all of the major economies in the Americas and successfully navigate their tremendous cultural differences . If we look at Brazil with its spirit of adventure and incredible optimism , there ’ s a high level of sophistication in their banking systems which , in some ways , are far more advanced than North America . The offshore centre that we have in the North-Eastern city of Fortaleza still serves that community there . And what we ' re beginning to see is that as demand continues to increase dramatically , organisations that previously wanted their work done in major centres like Rio de Janeiro or in Sao Paulo are now
TERRY BOYLAND CEO , CPQI