AI Magazine April 2021 | Page 88

RPA
is particularly important at the current time . The huge impact of the pandemic on every aspect of our lives means that employers have a greater responsibility to consider the well-being of their people . Automation is helping to reduce stress levels in the workplace , whether that be in an office or , as is the case for millions across the globe , while working remotely .”
The future of RPA While it ’ s clear to see that investment into RPA solutions won ’ t be declining any time soon , it ’ s important to note that this technology isn ’ t a blanket solution to simply replace the ‘ human ’ in human resources .
Phil Lewis , co-founder at Endpoint Automation Services believe that “ The sky is the limit in terms of where we see RPA going . It will never take away the importance of humans in the workplace , but if business processes are slowing companies down , then using tasks that could be streamlined with robots will free up staff to focus on more value-add activities and innovation , while our robots take care of repetitive day to day tasks .”
In terms of technological development , Taal believes that more firms will turn their focus to full automation to all tasks that can be automated . In addition to this companywide increase in efficiency , he also predicts that companies will also be forming their
88 April 2021