AI Magazine April 2021 | Page 87

RPA

RPA

for Human Resources : Skills extraction for faster job matching
result , the business has improved business intelligence to plan with , and staff have more time to spend on customer service and strategic thinking .”
Widespread benefits It ’ s easy to draw attention to the fact that some of the world ' s largest organisations are using RPA to increase efficiency while saving costs , but the benefits transcend to smaller businesses too .
“ While larger businesses will have individual departments to handle repetitive finance , admin or HR tasks , employees of smaller firms may all be a little responsible for these processes ”, Taal explains . “ If these tasks are automated , all employees will benefit from the time handed back to them . Investing in RPA can also make small businesses more competitive . This is why RPA adoption among small and medium businesses is increasing , spurred by a solid cloud offering that enables them to scale their automation initiatives without making investments in costly infrastructure ”.
Successful deployment of RPA in HR use cases can also go beyond simply automating administrative tasks and improving numbers . Now , more than ever , employee wellbeing and mental health are at the forefront of many employers ’ minds , and the benefits that technology can bring can go well beyond simply increasing profits — there ’ s a human factor to take into consideration too .
“ We consistently hear from clients how it enhances the well-being of their people , sparing them from spending their time on dull and repetitive tasks , making for a happier , more productive workforce ,” says Chris Porter , CEO of NexBotix . “ This
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