“ I HAVE BEEN FORTUNATE TO BE A GLOBAL LEADER , AS A SPEAKER AND PANELLIST , AND WHAT I ENJOY MOST IS THE HUMAN INTERACTION ”
or speech ( e . g . Siri , Alexa ) and is now in the throes of helping in scaling business operations ; reinforcement learning , mimicking how we learn , widely used in robotics , financial trading , games and data science ; multimodal learning – that is , learning from sensory input like images , text , speech , sound and video .
Q . LOOKING BACK OVER YOUR CAREER , WHAT ADVICE WOULD YOU GIVE THOSE STARTING IN THE FIELD OF AI ?
» My advice is to know yourself and don ’ t spend too much time being a perfectionist in everything . Go deep in an area that speaks to you , learn it , practise and eventually become a coach or mentor to others – especially those not in the field . The beauty of living in the age of high connectivity is that information can be sifted at lightning speed .
Ask for help , from senior leaders , your peers and family members .
I have worked and learned new methodologies from experts because I asked , read , stumbled , clarified and applied my learning .
Those starting in the field of AI should ask why they want to be in this field and spend a good part of their life in it . For me , one key driver is promoting the use of AI that benefits humanity , part of corporate social responsibility . Ask yourself what drives you and how you can contribute to this field .
Q . WHAT ELSE DO YOU HOPE TO LEARN IN YOUR CAREER ? WHAT DO YOU HOPE TO ACHIEVE ?
» I think with COVID-19 , we may have fundamentally shifted in our collective thought processes regarding what we want to learn in our careers .
For me , personally and professionally , it is what I want to learn in the time I have while I give due diligence to the task at hand . I am interested in far too many things to learn – the use of AI in music ; diversity , equity and inclusion that have implications in hiring practices ; access to vaccines and identification of behavioural health conditions ; psychographic segmentation of consumers ( not easy to do ) etc .
At the end of the day , my hope is that in my career , I am contributing to and aligning with key core values , with clients at the centre to improve their experience . Learning is continuous ; it is not limited to one ’ s career . My “ hope ” is that AI has the potential to help humans make more “ equitable ” decisions .
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