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Bringing it all together Although a fragmented approach may give organisations the ability to pick from the best in class , the problems it creates for sticking to regulations are some that have to be addressed .
Peter explains how a way to aid governance in Gen AI systems would be through the implementation of a RAG system .
“ With RAG , Gen AI chatbots or copilots could be programmed to generate an automated explanation on why , given a set of models , rules and data a customer is not approved for a loan ,” explains Peter .
This approach may more easily allow financial institutions to demonstrate to regulators that their AI-driven decisions are based on legitimate , non-discriminatory factors .
Despite being much more accurate , RAG models are still not 100 % free of hallucinations , and so such an approach may only be totally compliant if used for customer feedback and not for explaining AI decision making .
Yet , using a centralised platform may come out as the simplest way for many organisations wishing to develop , test and deploy AI across their organisations to remain in line with regulations .
74 November 2024