Gen AI chatbots like ChatGPT gained acclaim in 2024 due to their ability to dramatically augment workers ’ output by generating marketing copy , summarising large reports ; answering general questions and even translating documents .
Therefore , it is no wonder that platforms used for building AI applications are largely being tailored to creating chatbots and virtual assistants , something Gen AI excels in .
“ One of the most common applications of AI platforms is the development of chatbots and virtual assistants ,” explains Steve Barrett , VP of EMEA at Datadog . “ These tools engage people in natural , conversational interactions , providing support and enhancing user experience across virtually every industry sector .”
Yet in the AI frenzy the world finds itself in , many may be steaming ahead with implementation of these AI platforms to
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