AI Magazine May 2024 | Page 55

ABDUL KHALED TITLE : HEAD OF DIGITAL AND CUSTOMER EXPERIENCE

ABDUL KHALED TITLE : HEAD OF DIGITAL AND CUSTOMER EXPERIENCE

COMPANY : E . ON NEXT LOCATION : UNITED KINGDOM
Abdul leads the digital and customer experience function at E . ON ’ s new challenger brand in the UK – E . ON Next . With extensive digital experience , Abdul has been involved in leading digital strategy , transformation and growth at global brands , as well as driving innovation at several start-ups both nationally and internationally . At E . ON Next Abdul is building a new digital-first product and CX team tasked with disrupting and revolutionising the energy space . His focus is on high performance , innovative ways of working and culture building . He regularly shares his expertise through webinars , conferences and thought leadership pieces . aimagazine . com 55