ZENDESK
It is an advance market commitment to buy US $ 1bn + of permanent carbon removal between 2022 and 2030 . Through partnering with other climate leaders and experts in the community , Zendesk aims to send aggregate demand signals , bend the cost curve , and help these critical technologies to scale .
Su also mentions Zendesk ’ s partnership with Amazon Web Services ( AWS ), which is one its key technical vendors , in reducing product emissions .
“ We built an impactful partnership with AWS to reduce product emissions ,” says Su . “ Sustainability has been top of mind for our product engineering team . And we know the best opportunity we have to decarbonise our product is to optimise cloud infrastructure and really improve the energy efficiency of our data instances .”
Through this partnership , the majority of its workloads was migrated to more efficient equipment and IT services , which significantly reduced its product emissions while also improving cloud performance and cost-effectiveness .
“ The partnership with AWS really kickstarted our supplier engagement journey , and we strive to create a systemic impact throughour science-based supplier engagement target ”, Su said . “ By setting targets , we hope that our suppliers will not only reduce emissions that are attributable to the products or services that they deliver to Zendesk , but also inspire their own suppliers and communities to act on sustainability .”
Beyond reporting : derive ESG value from compliance practices Zendesk is subject to the increasing ESG regulations and legislations , such as the Corporate Sustainability Reporting Directive ( CSRD ). aimagazine . com 203