OLD MUTUAL
For Old Mutual , the recent move to the cloud has been transformational in reducing operational overhead and technical debt . Prior to the cloud migration , system downtime directly impacted business operations , sales and client service . “ But now that we are in the cloud , we provide a much more stable service that allows us to respond faster to business problems ,” states Govender . “ With this , the conversation has shifted from addressing operational problems to creating business value – a huge change .”
Productivity has seen a dramatic boost as well . Solution delivery cycles that previously involved lengthy hardware shipping and implementation can now be rapidly deployed in the cloud environment . “ The speed in which we deliver our solutions has dramatically changed . We no longer have lengthy timelines in which we provision hardware delivery and implementation cycles .”
Performance has also substantially improved , with batch processes that previously took 18-24 hours now completed in a fraction of the time . “ As an insurance organisation we manage a vast amount of data making batch processing a significant challenge for us . Previously , our batchprocessing tasks would disrupt business operations and take an excessively long time , typically lasting 18 to 24 hours . However , after adopting a new approach , the duration of these tasks has been reduced to six to eight hours with work being done to further reduce this .”
The reduction in processing time is just the start of the operational efficiencies Old Mutual has been able to achieve .
186 May 2024