TOP 10 – AI PLATFORMS FOR RETAIL

FOUNDED: 2002 EMPLOYEES: ~ 143,000 CEO: MATT GARMAN REVENUE: US $ 128.7BN

Amazon Web Services( AWS) remains the dominant cloud platform underpinning AI innovation across the retail sector. With a vast portfolio of machine learning and generative AI services, AWS enables retailers to build intelligent applications that improve forecasting, personalisation and operational efficiency. Services such as Amazon SageMaker, Bedrock and specialised retail data solutions allow companies to train and deploy AI models at scale while integrating them directly into e-commerce platforms and supply chain systems.

experience in high-volume commerce environments, shaped by Amazon’ s own retail operations. The platform supports advanced analytics for demand forecasting, inventory optimisation and pricing strategy, while Gen AI tools enable automated product descriptions, marketing content and conversational customer service. Combined with its global infrastructure and extensive partner ecosystem, AWS provides retailers with the technological foundation required to experiment with AI and scale innovations across complex, multinational operations.

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48 March 2026