TOP 10 – AI PLATFORMS FOR RETAIL

FOUNDED: 1999 EMPLOYEES: 83,000 + CEO: MARC BENIOFF REVENUE: US $ 41.5BN

Agentforce Commerce represents Salesforce’ s push into agentic AI for digital commerce. Built on Salesforce’ s broader data and CRM ecosystem, the platform enables autonomous AI agents to assist with merchandising, marketing and customer engagement tasks.

Retailers can deploy AI assistants to analyse shopper data, generate product recommendations or automate marketing campaigns.

By combining generative AI with unified customer data, Agentforce Commerce helps brands deliver more responsive and personalised shopping experiences across digital channels. Marc Benioff, CEO, Salesforce

WATCH NOW

Drive growth with Agentforce Commerce – commerce keynote, Dreamforce 2025

40 March 2026