• Operating in 60 + countries worldwide
• Two Technology and Engineering Emmy ® Awards for innovation
• Founded in 2004
BRIGHTCOVE
THE NUMBERS BEHIND BRIGHTCOVE
• Operating in 60 + countries worldwide
• Two Technology and Engineering Emmy ® Awards for innovation
• Founded in 2004
“ You cannot expect engineers to be logging into 27 different dashboards and manually correlating what that data means ,” Karen explains . “ Everything must be about interoperable tools and automation that can respond in nanoseconds .”
The incident response framework emphasises rapid engagement and automation . “ We follow the basic incident handling framework that everyone uses – there ’ s no secret sauce in a technical response team , incident response team , and incident management team ,” Karen explains . “ The tools need to be able to take action before you ’ ve woken an engineer up in the middle of the night – quarantine , drop a connection , then wake someone up to review it .”
Annual breach tabletop exercises with executive and senior leadership ensure role clarity during incidents . These exercises simulate various attack scenarios , testing response procedures and communication channels . The security team maintains partnerships with external response firms , enabling rapid escalation when needed .
Emerging challenges and future focus The emergence of AI presents new challenges for video streaming security . Karen identifies AI-powered threats as a priority : “ ChatGPT is amazing , but not everybody using AI tools are peaceful hunter gatherers . Bad actors are using these too .”
The business impact of security measures receives constant evaluation . “ It ’ s really about cost-benefit analysis – never spend $ 20 to protect a $ 1 item ,” Karen states . This calculation influences security resource allocation , particularly during high-value streaming events : “ If we ’ re live streaming a huge sporting event , that ’ s a priority . When making load
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