Yet, for agents to truly integrate into everyday work, they must be accessible through the most natural human medium: voice. While long wait times, rigid call flows and robotic-sounding voices have historically diminished the user experience, voice is fast becoming a critical medium for customer and employee-facing agentic AI workflows.
Look no further than the landmark collaboration involving ElevenLabs and IBM, which brings together the former’ s Text to Speech( TTS) and Speech to
Text( STT) with the latter’ s watsonx Orchestrate. This agentic AI orchestration platform provides clients with the advanced tools required to deliver richer, more natural voice interactions.
The partnership is specifically designed to improve agentic AI-driven experiences while simultaneously addressing the security and scalability needs of modern enterprises. By integrating ElevenLabs’ premium technology, clients can build security and compliance-focused voice-enabled agents that communicate
92 June 2026