Infosys Nia is offered by Indian IT multinational Infosys ’ subsidiary EdgeVerve . The product offers enterprises the ability to tap into the potential of AI across the business environment , incorporating features including data management , model development and deployment .

One of its specialisations is in the automatic digitising of documents in order to unlock the data contained within . EdgeVerve itself is a leader in robotic and intelligent process automation via its AssistEdge platform .

Specifically built for Salesforce ’ s CRM solution , Salesforce Einstein imbues the platform with AI capabilities to enable possibilities such as identifying patterns and trends in customer data . That in turn enables companies to better understand their customers in order to deliver more personalised forms of customer service .

San Francisco ’ s Salesforce is a leader in the customer relationship management space , having been founded in 199 by internet entrepreneur Marc Benioff .

96 June 2021