AI STRATEGY
Back to work This has changed beyond measure in little over a year and AI is increasingly now involved in assessing how different workspaces are laid out , movement of staff and for the time being , social distancing . Raj Krishnamurthy , CEO of workplace technology solutions provider , Freespace , says the impact of home working has given AI a huge opportunity to step up and provide decision makers with the data needed to make critical decisions about their workplace and workforce . But , he warns , bad data can send some companies in the wrong direction and stressed the importance of having the deep skills in machine learning and AI in order to build a useful system to harness the data .
“ Gathering accurate data generates a lot of value . Correcting inaccurate records with the appropriate metadata can help discover associations within a business and unravel paths to successful teams . Good property performance information can also be the foundation to the intelligent design of buildings for the future ,” he comments .
Another established technology which can shape the future of the enterprise employee experience , according to Michael van der Berg , GM EMEIA Jamf , is Apple ’ s Siri . He thinks remote working has encouraged business owners to rethink their investments in technology which better supports employees and their working environment .
“ Using Siri as a digital voice assistant means employees can multitask and move through workflows quickly such as switching between apps , confirming meetings , booking flights and searching for information . As Apple builds functionality into Siri with the anticipation of AI integration , more AI automated workflows can be achieved . For example , soon , users could replace monthly
Excel spreadsheets with a HomePod for faster and more accessible data recollection , ‘ Hey Siri , what is our expected revenue projection for Q3 ?’ Or : ‘ Hey Siri , what do I need to know for my staff meeting ?’”
Challenges remaining Whereas the enterprise race to adopt AI technology gathers pace , advancements cannot be adequately realised unless the personnel skills are also in place . This has been found to be a sticking point according to a report in April from online learning platform , O ’ Reilly , which looked at annual
42 June 2021