AI STRATEGY
ARTIFICIAL INTELLIGENCE : FUTURE ENTERPRISE
AI is becoming a staple of industry technology , emerging as a new frontier to makes business more efficient and smarter . Here ’ s how
WRITTEN BY : LAURA BERRILL
AI promises many and varied contributions and opportunities for the enterprise in both the imminent and far future . In that respect it ’ s important to understand where businesses are now with the technology and what is changing for them . This will impact how both employers and employees embrace and handle emerging technologies , prepare for the future and for Industry 4.0 .
AI can be applied industry-wide and is relevant to every sector in an economy , so how can certain businesses , such as those particularly affected by the last year , use it to their advantage ?
The now infamous ‘ eat out to help out ’ One of the biggest bugbears of recent times has been the row over the country ’ s hospitality industry ( or lack of , as one of the biggest contributors to the economy ). But as the sector starts to look at opening up fully once more , there has been a warning from AI-driven workforce management software company , Quinyx UK , that not embracing the technology means manual workforce scheduling could result in reduced capacity due to unpredictable demand .
“ Peaks and troughs in customer demand , based on variables out of everyone ’ s control , means there ’ s no trend to draw from when it comes to planning necessary staff cover ,” says Daniel Homberg , Quinyx ’ s Country Manager , who urged the industry to invest in AI-based solutions when it comes to workforce management .
“ There ’ s an understandable excitement to opening , but the business landscape now means there ’ s a risk of mismanaging staff if too much trust is placed on slow and labourintensive manual scheduling ,” he adds .
There are many such tools and platforms utilising AI in the form of both IOS and Android mobile apps , whereby employers and employees can create and update automated work schedules on the go . They can also be used to respond to fast-changing demand for bookings and any extra staff requirements , as well as handle absences and find replacement support when needed .
36 June 2021