ETHICS & REGULATION
This approach to creating agents is so easy that it can lead to what Chris calls“ agent sprawl”, a phenomenon familiar to IT departments that have dealt with database sprawl, API sprawl and other manifestations of uncontrolled technology proliferation.
“ All of a sudden, you see there are thousands and thousands of places where this would be amazing,” he says.
“ The aspect of agent sprawl is there. But regarding the governance issue – all that has to be managed and monitored.”
Building trust in AI agent implementations For AI agents to be successfully adopted within organisations, trust is essential – not just from leadership but throughout the company.
This trust isn’ t built on promises of perfection but on visibility, intent and measured
“ Agents will be everywhere and there will be swarms of intelligent agents that exist just for you, just for me”
STEVE LUCAS, CHAIRMAN AND CEO, BOOMI improvement. Trust, in other words, requires governance.
“ Trust is not the same thing as promising perfection,” Steve explains.
“ Trust doesn’ t come from humans being perfect with each other. We are imperfect, yet we trust each other. We trust each other because of intent. We trust each other because of transparency.”
For enterprises implementing AI agents, this means starting with clear problems, deploying in controlled environments and measuring results meticulously.
“ If you want enterprises to ultimately trust AI, that visibility needs to exist,” he continues.“ Real, measurable improvements that make people’ s work better and their lives easier – that’ s it.
“ The breakthrough moment that we’ re all shooting for is when your team stops asking if agents will work in a particular scenario and starts asking where else can they apply them. That’ s when trust becomes belief.”
The Boomi approach to AI agent management Boomi’ s AI strategy centres on creating what it calls a‘ connective fabric for agent orchestration.’
Boomi Agentstudio, the full agent lifecycle management solution, promises to help businesses evolve from digital to agentic transformation, shaping their future.
It includes four integrated components: Agent Marketplace,
62 July 2025