STEVE LUCAS
ETHICS & REGULATION
STEVE LUCAS
TITLE: CHAIRMAN AND CEO COMPANY: BOOMI
Steve Lucas brings nearly three decades of enterprise software leadership to his role as Chairman and CEO of Boomi.
Now in his third CEO role, he previously held senior executive roles at Adobe, SAP, Salesforce and BusinessObjects, with expertise in platform analytics and enterprise AI integration.
Steve’ s achievements include leading Marketo through Adobe’ s US $ 4.75bn acquisition and transforming iCIMS into a premier talent cloud platform before a billion-dollar investment round in 2022.
As a published author, his national best selling book“ Digital Impact: The Human Element of AI-Driven Transformation” addresses digital fragmentation challenges in the AI era.
Unlike traditional AI systems that provide insights for human decisionmakers, agents actively execute tasks with minimal human intervention.
“ In a very short period, I won’ t be logging into systems. AI will take care of all that,” says Steve Lucas, Chairman and CEO of Boomi.
“ Agents will be everywhere and there will be swarms of intelligent agents that exist just for you, just for me.
“ Inside of an organisation, there will not be thousands or tens of thousands, there will be hundreds of thousands, even millions of agents.”
However, as Steve explains:“ Boardroom conversations always start with what’ s possible when we’ re talking about AI agents, which is exciting.
“ It’ s transformative, it’ s new. However, the conversation quickly pivots from what’ s possible to what’ s safe.
“ Innovation and urgency without governance, things like agent sprawl, or agentic sprawl, can become a liability.
“ It’ s very important that companies get the balance right, that they say:‘ We understand what our objectives are and what AI can do’, while also asking the questions:‘ How can we govern, monitor, manage and optimise all of this? How can we get agentic transformation right?’”
Why agent governance is not a‘ nice to have’ anymore As AI agents become embedded in business processes, agent governance becomes mission critical.
Chris says:“ Everyone talks about agent governance but, in reality, most are lagging behind.”
This gap creates an unavoidable risk as organisations begin deploying AI agents in production environments.
“ Once agents are deployed to production, auditors are going to want to check everything,” he adds.
The requirements for agentic governance are substantial:
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