108 ROY HILL
Kate Flanagan of Roy Hill , explains how the mining powerhouse is using AI and machine learning to gain a competitive edge
126 DATA & ANALYTICS
Issues with unstructured data in AI ’ s Quest for more input
108
Kate Flanagan , Executive GM IM & Technology at Roy Hil
138 SAP
SAP Cloud ERP Chief Marketing Officer , Eric van Rossum , on how generative AI is revolutionising enterprise resource planning
150 TECHNOLOGY
How AI chatbots can transform customer service
Lale Kof CIO ,
Croda
162
162 CRODA
Lale Kof , CIO of Croda , shares how digital transformation is modernising its operations and enhancing business efficiency and customer centricity
178 NCDPS & NCDAC
Glenn Mack – Chief Information Officer for the North Carolina Department of Adult Correction – on how telehealth has saved the state US $ 20m