transform customer service or shadow clinicians and see where AI could augment diagnostic accuracy.
They’ re professionals who aren’ t afraid to get their hands dirty on the shop floor, in the branch office, at the warehouse or alongside frontline workers.
This means that organisations need practitioners who can bridge the gap between theoretical AI capabilities and practical business problems. These individuals speak both the language of algorithms and the language of operations.
It’ s the scarcity of this hybrid talent – technical depth combined with domain expertise and operational pragmatism – that makes partnerships with firms that have both AI capabilities and industry experience essential.
It’ s not enough to work with pure-play AI vendors who bring algorithms but lack context. Without access to the ability to bridge domains, organisations are confused about where to place their bets and money.
You need partners who have spent decades working in roles across your industry, who understand existing workflows, your regulatory environment, your competitive dynamics, your operational constraints and your business model. aimagazine. com 211