fter years of headlines about AI, UK businesses are moving beyond experimentation to capture measurable returns on investment. According to recent IBM research, 66 % of UK businesses are already achieving productivity gains from AI, whilst 74 % of consumers are comfortable with AI playing a role in decision-making. Yet many organisations still struggle to scale beyond pilot projects. At a recent IBM roundtable in London, industry leaders from insurance, education, technology and consulting gathered to discuss how they’ re overcoming barriers, capturing ROI and preparing the UK workforce for an AI-powered future.

158 January 2026