AI INVESTMENTS
What emerging trends are you observing in AI investment ?
Manu Gopinath , Chief Operating Officer at UST : We can see an increased focus on internal processes and productivity for enterprise customers . Internal AI pilot projects are easier to measure for ROI and impact . Enterprises can now plan investment roadmaps for customer-facing applications and projects .
Manufacturing , financial services , and technology domains were early adopters of AI investments . We can see increased investments planned for healthcare and retail . AI-powered analytics is transforming data-enabled decision-making on operations and customer services .
Brian Diffin , EVP , CTO at Wolters Kluwer Tax & Accounting : One emerging trend I see is that companies are spending more time and analysis to understand the cost of compute and other infrastructure when reviewing a Gen AI approach . For example , the LLM models are often very expensive to run , consuming a great deal of processing power and other data centre infrastructure utilisation . Small Language Models ( SLM ) can be significantly less expensive and also be better suited at niche subject material , and consequently , we see many companies starting to develop their own SLMs . aimagazine . com 185