VWV
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Robin AI & VWV Customer Story
“ They have supported us in running training for our trainees around what is prompt engineering and how you would use it and raising awareness there ,” he explains .
Transforming client service delivery VWV ’ s technological transformation is fundamentally changing how the firm delivers legal services .
“ We have wanted to share as much information with clients as possible so they can self-serve where they need to ,”
Dave states . This includes implementing portal technologies that enable clients to access precedents and make informed business decisions more efficiently .
The firm is also exploring innovative ways to leverage AI in client interactions . “ We ’ re also looking at how we use Gen AI and we are looking at working with some of our clients to understand where they may feel comfortable using Gen AI solutions to interact with as a first step as opposed to lawyer time ,” he continues . aimagazine . com 145