THE AI INTERVIEW
“ When you have memory and context, it really minimises hallucination, which is needed for enterprise use cases”
Jerry Ting, VP of Agentic AI,
Workday
The combination of memory, context and collaboration produces systems that approach problems through reasoning.“ You have a context layer where the agents are intelligent and reasoning, doing chain-of-thought reasoning,” Jerry says.“ How do humans think about a problem? I don’ t think we’ re that far away.”
Whether this constitutes progress towards artificial general intelligence depends on definitions, with Jerry focusing more on theoretical milestones rather than practical capabilities.“ I think about agents doing really big parts of things that we don’ t want to do,” he says.“ Depending on how you define it, we have a lot of that today.”
What’ s the difference between functional AI and science fiction?“ When you make it about HAL from 2001: A Space Odyssey, you start to conflate these issues,” Jerry says.“ But in terms of whether AI can benefit the world in a very generalisable way – I think we’ re there.” aimagazine. com 31