THE AI INTERVIEW
The second category of agents operate with greater autonomy. Workday calls these ambient agents. They run continuously, performing work that organisations need completed but cannot realistically assign to humans on a constant basis.“ An example is the audit agent that we’ re building,” Jerry says.“ Ideally, a CFO can check the financial accuracy of the general ledger at all times, but nobody just sits there and stares at it.
“ These ambient agents are always on,” Jerry says.“ They do this type of work that humans don’ t do today, but it adds more value from a software perspective.”
Multiple agents collaborate on complex enterprise tasks Workday builds agents that focus on single functions, with specific specialisations in payroll, compensation, planning and more. These are powerful alone, but combined are a different prospect.
“ Where I get excited is when a payroll agent works with a compensation agent and a planning agent – now you’ re getting a team of analysts working together for one user,” Jerry says, with multiple specialised agents collaborating rather than one agent attempting to handle everything. aimagazine. com 29