DANILO MCGARRY / UIPATH / ISG AUTOMATION
“ We offer many brilliant things in the workforce as human beings , but one of the things we don ’ t offer is robotic consistency ”
— Wayne Butterfield , Global Head of Intelligent Automation Solutions , ISG-One
78 the technology to create operational efficiencies and reducing external spend on Outsourcing . “ Being an early adopter of any technology comes with its challenges , but also provides an opportunity to tread new ground , and innovate in the Enterprise . Butterfield is Global Head of Intelligent Automation Solutions at pure play automation firm ISG Automation . “ We assist clients big and small on their automation journeys , usually starting with RPA , but not stopping there . Differentiated performance does need more than just technology , so we specialise in the people and process side too . Hyper automation technologies allow companies to scale in size , while keeping their people costs under control , as Butterfield explains . “ With automation , you ’ re looking to reduce costs , increase throughput and grow revenue , this trifecta is why Automation is valued so highly . Back in the day , RPA was called operational agility software - but now RPA is a globally accepted term ,” he says .
Such technologies also allow companies to scale in size , while keeping the same number of people , as Butterfield explains . “ With automation ,
FEBRUARY 2021