AI Magazine December 2023 | Page 89

AI / ML
multiple systems . As a result , it provides a dual benefit of efficiency to customers and relief to employees .”
Modern businesses and RPA implementation Manual data processing is a slow and tedious task , and given the impracticalities surrounding staff members being expected to work at a constant rate throughout the day without any kind of fluctuation , increases the risk of human error as well as delays in the turnaround time . Financial institutions in particular are prioritising digitisation because of the way in which it can help to drastically improve business efficiency and accuracy .
RPA is a rapidly growing market , one which is predicted to be valued at US $ 18.69bn by 2030 , according to research by ReportLinker . Because of the many benefits that RPA can bring to businesses , a report by McKinsey found that 60 % of jobs could save around 30 % of their time by utilising business process automation . Automation software company UiPath , explains that RPA lets software robots take away the boring and repetitive tasks from key business processes . Mundane work becomes fast , error-free and automated .
STEVE MORGAN
TITLE : GLOBAL BANKING INDUSTRY LEAD COMPANY : PEGASYSTEMS LOCATION : UNITED KINGDOM
Morgan is an experienced team leader , managing operations and delivering complex business transformations . His management responsibilities have covered strategy development , business startup , sales / business development , account management , technology , and operational teams . Morgan has worked in 10 different countries , and with a number of large US , European and Asia Pacific banks .
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