AI / ML
All over the world , Robotic Process Automation ( RPA ) is quickly becoming a revolutionary technology , helping organisations to improve upon and transform their business operations . The reason why is because RPA helps to make the boring less boring , by automating the repetitive , manual tasks and streamlining processes , which results in employees not only having more free time to focus on other tasks but also greatly increases their job satisfaction .
For many years , document processing was a manual task , handled by staff members who would read data from invoices , orders , remittances , and various other documents and enter it into computer systems . This approach was once feasible when paperwork was limited , but as businesses have scaled and data volumes have significantly increased , manual document processing is no longer practical .
In today ’ s data-driven and fast-paced world , what would have been considered a “ helping hand ” a few years back is now a necessity , with businesses requiring automated solutions to process the sheer amount of documents and data efficiently and accurately . Nowadays , there are a number of tools that can automate the entire process , from scanning and extracting data to routing and archiving documents , which allows staff members to focus on more strategic tasks , while also improving the accuracy and time taken in document processing .
Steve Morgan , Global Banking Industry Lead at Pegasystems , highlights : “ The primary appeal for businesses using RPA boils down to its service and cost efficiencies . It not only accelerates customer service and enhances its accuracy but also eliminates the need for employees to perform repetitive and mundane tasks , such as data entry across
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