AI Magazine December 2023 | Page 83

TELUS
charging points across Canada powered by TELUS ’ world-leading network .
“ We ’ ve also partnered with ForgeRock to build EverSafe IDs for over 30,000 Public Mobile customers on their SaaS platform ,” he adds . “ These secure identities are helping safeguard customer privacy and personal information with added layers of security and we ’ ve already seen millions of transactions .
“ Another one of our partners is Global Payments , who are helping us deliver a new payments-as-a-product capability 50 % faster than the previous version . What usually takes a year was completed in three months , so it ’ s been a great partnership with great outcomes .”
These partnerships include a 10-year strategic alliance with Google Cloud to help modernise TELUS ’ core technologies and co-innovate on new service offerings . TELUS also works closely with other hyperscalers like Amazon Web Services ( AWS ), Microsoft , and recently partnered with JOLT , an Australian electric vehicle company , to jointly install up to 5,000 electric vehicle
AI will lead TELUS ’ future transformation With all this said , the key transformer for the company will still likely be AI as the digital age continues to progress at a rapid pace .
“ Generative AI is as impactful to society as the invention of the internet and as transformational as the discovery of fire ,” says Fahmy . “ We ’ re only at the beginning of where this technology is going to go and we have the opportunity to help shape where it goes and tailor it to our needs .”
“ The low-barrier entry and accessibility of GenAI makes it available to nearly everyone with connectivity ,” he shares . “ Gen AI is like having your own 24 / 7 personal assistant to help you with various aspects of your life .
“ GenAI can be truly transformational in what it can do – a game-changer for productivity , connectivity and accessibility . At TELUS , we have set up our own TELUS GenAI Bot available to every team member to help them be more efficient , innovative and experiment with their work .”
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