more efficient – slashed from a six-month , 47-step process to a fully-automated one .
“ We have seen a 60 % improvement in some of our processes ,” Jafri says . “ We ’ ve automated all kinds of different things and we ’ re seeing fantastic results . In fact , we recently won International Data Corporation ( IDC ) Canada ’ s CIO award for building standardised software templates and starter kits for our developers , taking their productivity and efficiency to an alltime high . It ’ s great to get such external recognition for our team ’ s technology innovation and the remarkable results they ’ re generating .”
Part of this growth also comes from the diverse network of partners , spanning from major corporations and hyperscale enterprises to small businesses and specialised organisations . Nurturing collaborative , cohesive and innovative relationships with these partners is part of TELUS ’ approach to innovating boldly . Prioritising a mutual understanding of each other ’ s distinct needs and requirements while jointly pursuing shared goals and objectives is key .
“ The social mandate associated with TELUS is something that can touch your heart . We ’ re transforming TELUS into a software driven organisation , eliminating toil and increasing the happiness of our hard working teams ”
HASAN JAFRI VICE PRESIDENT , PLATFORM ENGINEERING & COMMON SERVICES , TELUS aimagazine . com 81