TECHNOLOGY
Pulijala points out that generative AI has “ dramatically improved the process of setting up applications ,” particularly in the development of chatbots . “ Generative AI cuts down this process time with pre-trained LLMs , meaning that developers no longer need to train the bot on how customers can ask questions ,” she elaborates .
Egan finds generative AI especially powerful when combined with automation . “ When you build generative AI into those workflows and have it interpret , summarise , categorise or deploy everyday tasks , you ’ re enabling individuals with minimal coding experience to harness the capabilities of advanced AI models and , ultimately , become more efficient and unlock more possibilities ,” he explains .
“ In recent years , these tools have become popular because of their ability to accelerate development and offer greater choice to users ”
AMITHA PULIJALA VICE PRESIDENT OF PRODUCT , VONAGE
AMITHA PULIJALA
TITLE : VICE PRESIDENT OF PRODUCT COMPANY : VONAGE LOCATION : UNITED STATES
VP of Product at Vonage , the enterprise arm of Ericsson , Pulijala has over 15 years of experience in the software industry , and has a proven track record of innovating and delivering high-growth , high- CX , SaaS / PaaS products for developers , enterprises and service providers .
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