AI Magazine December 2023 | Page 47

FUJITSU

“ Keeping pace with the rate of innovation can be a challenge … my job isn ’ t necessarily delivering that change , but rather moving blockers out of the way ”

KRISTA GRIGGS HEAD OF BANKING , FINANCIAL
SERVICES & INSURANCE , FUJITSU UK
Today , the company is working towards building an entrepreneurial culture to fuel its shift to a digital transformation proposition .
Griggs says : “ That ’ s very much a change we are continuing to go through , focusing on the verticals we serve rather than just on our technology capabilities .
“ As an infrastructure-managed service company , culture was built around risk and was focused on the public sector . Now we are pivoting to achieve strategic growth in the private sector , which means we need to be much more entrepreneurial . We have to understand the business imperatives that our customers are dealing with . Now it ’ s very much about co-creation , working with our customers in lockstep to create some of those innovative solutions .”
This culture shift is perhaps most pertinent in Grigg ’ s division – innovation in financial services .
This is because “ financial services is often the early adopter of new technologies and disruptive innovations . The pace of change is really difficult to navigate for financial services providers ,” notes Griggs .
“ We have to be at the forefront of entrepreneurialism and we are making
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