EXL enterprise apps and workflows ten times faster than traditional methods . This is to ensure seamless dataflows which will , in turn , improve customer experience and operational excellence .
Mittal expanded : “ With Appian , we ’ re building enterprise-grade apps and workflows using process re-design by code approach . We ’ re combining our domain experts , data and technology to build scalable cloud receiving centres that are fundamentally changing the operating model for our clients . From building a global common backbone for streamlining data flows from unstructured data sources to creating custom utilities for data-driven processing , Appian is helping EXL in transforming delivery even with legacy client infrastructure .
“ For one example , EXL is designing an AI-powered cloud “ receiving centre ” for a leading title insurance company to de-risk its technology transformation . EXL simultaneously took on the dual responsibility of running the operation as well which enabled our client ’ s operations to respond to their customers faster with a more cost-efficient and scalable operating model ,” he added . aimagazine . com 141