As competition intensifies and customer demands for a digital experience grow , finding new ways to deliver a seamless , connected insurance experience is critical .

Jake Sloan of Appian explains their new partnership with EXL and how they help insurers deliver digital , connected insurance fast .

Appian is dedicated to helping insurance companies around the world modernize and accelerate their digital transformation initiatives . Whether by enabling more connected underwriting , streamlining agent and broker processes , or accelerating claims management , Appian helps insurers extend their legacy systems and delight their customers with a more connected value chain . Jake Sloan , Appian Global Industry Manager for Insurance , explains how the 22-year-old company helps insurance organizations build apps and workflows rapidly , using a low-code platform .

In addition , both companies place a strong emphasis on supporting their clients with hyperautomation , which is all about automation at speed and combining automation technologies ( e . g ., robotic process automation , AI , machine learning ) with other technologies that speed application development ( e . g ., low-code ). Sloan went on to note that “ the EXL / Appian partnership enables organizations to scale their digital transformation and cloud adoption journey driving digital transformation with future fit redesigned processes .”

“ We help insurers combine people , technologies , and data in a single workflow so they can maximize their resources and improve business results , all while reducing the technical debt often incurred by legacy and core systems ,” said Sloan .

Together with EXL , Appian is helping insurance firms accelerate their digitalization journeys and move at the speed today ’ s world demands . With its Low-Code Platform , Sloan explained , “ Appian gives insurers unprecedented agility to rapidly transform the customer experience and seize new opportunities to grow revenue .”

With these aligned goals and values , Sloan says Appian is a natural partner that will further complement EXL ’ s offerings . Since EXL is an expert in insurance , enabling carriers to tap into the power of digital , it seemed like a logical next step for the two to join forces .

He continued , “ Appian has a strong delivery team and ecosystem of trusted delivery partners like EXL . We also provide EXL with expert architecture guidance , training courses , and center of enablement experience to maximize Appian platform adoption and business and IT delivery .”

“ Our partnership with EXL accelerates the pace of cloud adoption , leveraging our deep experience in claims , collections , and AI solutions . It enables insurers to be successful and drive market differentiation . It gives them ready-built solutions that they can deploy rapidly and see results in a matter of weeks , not months or years . We ’ re very excited to continue to leverage this partnership .”

Learn more